By on March 23, 2009

Ahead of the March 31 bailout buffet deadline, GM’s North American Vice President of Vehicle Sales, Service and Marketing is finally taking action to quell queasiness about GM’s “restructuring.” A GM insider sent us this message from GM’s marketing maven, who sent it to GM dealers, to send it to their customers. Shall we file this under “methinks they doth protest too much”? Anyway, bottom line (as well as the top): GM’s warranty is “safe and sound.” That’s because GM dealers remain open for sales and service. And when the dealer aren’t open, as GM pares dealers and GMAC pulls the financing the stores need to survive? Moving on . . .

GM would like its millions of current and future customers to know one thing: GM’s warranty coverage is absolutely safe and sound, now and well into the future, no matter what the GM make or model.

I said, moving on . . .

We always taken care of our customers [sometimes in that mafiosi sort of way] and stood behind our products ‐‐ and we will continue to do so.

Right up until and through Chapter 11. How . . . reassuring.

Get the latest TTAC e-Newsletter!

Recommended

15 Comments on “Bailout Watch 453: Mark LaNeve’s Busy “Reinventing GM”...”


  • avatar
    SherbornSean

    I’m about as liberal as they come, but I’m a sucker for competent management.

    Just seeing Mitt standing there makes me wish that Obama had selected him as car czar. Mitt’s one of the few people on earth who might actually have a shot at actually fixing GM, even if he had to use a pre-pack to do it.

  • avatar
    jolo

    We’ve always taken care of our customers and stood
    behind our products…

    This statement caused me to laugh so hard that I got the hiccups and they caused me to hurl all over my keyboard. Had to get another one just to type this out. Mark, you owe me a new keyboard.

  • avatar
    mikey

    OK… So Mark LaNeve,s gig as GMs top car salesman involves quelling customer queasiness.
    So he sends a letter out, doing just that.I got an E mail from GM Canada on Friday.Yeah my warranty is still good.

    Why would such action be a bad thing?

    @SherbornSean.I,m a Liberal myself and I wondered the same thing.

  • avatar
    Srynerson

    We always . . . stood behind our products

    So brain damage due to carbon monoxide poisoning is the GM management team’s new excuse?

  • avatar
    Gardiner Westbound

    I don’t think anybody at GM knows what they will be doing tomorrow, much less well into the future.

  • avatar
    autonut

    “Safe & sound” warranty policies brought GM to where it is. So I reckon it is as safe and sound as our Treasury.

  • avatar
    gslippy

    I would suggest a rewording:

    GM would like its millions of current and thousands of future customers…

  • avatar

    at least Romney “looks” like a winner.

    LaNaive? THIS GUY HAS TO GO!

  • avatar
    50merc

    And to further assure its customers, GM has obtained bankruptcy insurance from AIG ….

  • avatar
    zerofoo

    The quality of our products is the bedrock of our business.

    That line could have only been funnier if it came from VW.

    -ted

  • avatar
    superbadd75

    So what happens to that warranty if the whole thing takes a giant dump and there is no GM? I don’t really see that happening, but it’s not out of the question.

    If GM does go CH11, you’d better have a decent warranty though, because you’ll never get out of your GM vehicle. The resale value will go right into the toilet the second the announcement is made. Especially if said vehicle happens to be a Hummer, Saab, or Saturn because those 3 will be the first to go the way of the Dodo.

  • avatar
    Robert.Walter

    To my eye, Romney looks like Atlas shrugging in that photo, like he realizes he is looking at a company that can only be stitched back together after implosion…

    And why not Car Czar? My guess is that if he was offered and rejected it, or wasn’t offered it, is due to the two-sided blade of politics … if offered and successful, then Obama didn’t only pick the right guy for the job, he just handed a major opponent another golden star for his resume, and if Romney took it, and failed, he would have a black splotch … only dude that could be the best choice is a non-partisan, non-ambitious, brainiac like Robert Gates is over at defense … in the meantime, we will see a committee of well meaning guys…

    @Supbad75: If GM does the big swoon, it won’t be Neve’s problem, he’ll be looking for a job too (assuming he has no early-exit golden parachute like Lutz)…

  • avatar

    me thinks Romney looks more like Hank Reardon.

  • avatar
    Robert.Walter

    Even Reardon gave up and left Reardon Industries to collapse under the weight and demands of the looters and moochers…

    btw, it occurs to me that among those most sympathetic to Ayn Rand for the last 1/2 century, namely Wall St./Banks and the D3, have themselves transformed into the looters and moochers respectively…

    p.s. And Le(ave)Neve(r) reminds me of any one of those smarmy kleptocrats in that same story.

  • avatar
    Spaniard

    it occurs to me that among those most sympathetic to Ayn Rand for the last 1/2 century, namely Wall St./Banks and the D3, have themselves transformed into the looters and moochers respectively…

    1) Wall Street and the D2 (by now I exclude Ford) are certainly looters.

    2) Looters can not be sympathetic to Ayn Rand, because they want the unearned, and therefore they are irrational.

    3) The looting of Wall Street and the D2 is possible only thanks to rampant Statism. The State is the entity that is looting wealth from the producers to give it away to failed companies and banks. Remove the State from the equation and both Wall Street and the D2 should be now facing the result of its irrational management: Bankruptcy.

    Those opposing the bailouts should also oppose statism, because statism is what makes possible the bailouts. I could replace “the bailouts” with the word “War” and that would be also truth.

    Obama (as Bush I and Bush II) is an statist. Those supporting “Universal Health Care” also are.

    4) It is a matter of principle to avoid any transaction with a looter. Freedom lovers should abstain -on principle- from buying GM or Chrysler products.

Read all comments

Back to TopLeave a Reply

You must be logged in to post a comment.

Recent Comments

  • Lou_BC: @Carlson Fan – My ’68 has 2.75:1 rear end. It buries the speedo needle. It came stock with the...
  • theflyersfan: Inside the Chicago Loop and up Lakeshore Drive rivals any great city in the world. The beauty of the...
  • A Scientist: When I was a teenager in the mid 90’s you could have one of these rolling s-boxes for a case of...
  • Mike Beranek: You should expand your knowledge base, clearly it’s insufficient. The race isn’t in...
  • Mike Beranek: ^^THIS^^ Chicago is FOX’s whipping boy because it makes Illinois a progressive bastion in the...

New Car Research

Get a Free Dealer Quote

Who We Are

  • Adam Tonge
  • Bozi Tatarevic
  • Corey Lewis
  • Jo Borras
  • Mark Baruth
  • Ronnie Schreiber