The dominant Japanese car companies remain uncomfortable with their nationality, doing their best to seem somehow American lest they provoke a political backlash. Even as unabashedly Japanese products have become prevalent in the intertwined worlds of TV, gaming, and toys, I cannot recall a car with so much as a Japanese name prior to Suzuki’s […]

Driving enthusiasts, given the choice between the Soul and the cube, will opt for…a Honda Fit. So this comparison between Kia’s and Nissan’s boxes-on-wheels assumes different priorities. Which provides the most relaxing refuge from the seriousness of work when commuting to and fro? Short answer: the cube.

Back in 1997, when Volkswagen introduced the New Beetle, my wife badly wanted one because it seemed so much more young and fun than her current car. But she also wanted children. The two were not compatible, so no Beetle for her. No doubt she was not the only person seeking a cute, quirkily styled […]

When buying a car, it can matter a great deal which boxes you do check. And, sometimes, which ones you don’t. Comparisons between the GMC Terrain tested last month and a Chevrolet Equinox driven recently unearthed one do, and one don’t.

Car guys know exactly what’s wrong with GM: car guys like them aren’t running the show. Otherwise, every Chevrolet, GMC, Buick, and Cadillac would look “great” (no need to be more specific) and dust the competition. Hence Bill Ford’s decision to hire Alan Mulally to take over as CEO came as a real disappointment. Obviously, he would have done better hiring anyone who truly knows and loves cars better than a Lexus-driving Boeing executive.
Sorry, CarNut4CEO. It just wasn’t so in Ford’s case. And it’s just not so in GM’s case, either.
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When buying a car, what do people really want to know about its reliability? Often: what are the odds it will turn out to be a lemon? And does it have a good shot at requiring no repairs at all?

Consumer Reports and J.D. Power have never answered these questions. They’ve only provided vague dot ratings that indicate how a car compares to the average for all cars. Even TrueDelta, which has been providing car models’ average repair frequencies, and not just dots, has not been directly answering these questions. Instead, car buyers have had to infer their odds of getting a lemon from the average repair frequency.

With the latest update to TrueDelta’s Car Reliability Survey results, released today, this will no longer be necessary. This update includes two new statistics: “Nada-odds” and “Lemon-odds.” From a car model’s Nada-odds, car buyers can learn how many cars out of a hundred required no repairs at all—nada—in the past year. And from its Lemon-odds they can learn how many out of a hundred had to go to the repair shop three or more times in the past year.

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Earlier this week Chrysler talked about taking real steps to improve its quality. Today it’s GM. Mark Reuss, GM’s head of engineering, had this to say to the Detroit Free Press:

Reliability has been the Achilles’ heel of GM for my entire career,” he said, promising he would focus the company’s engineers around the world on fixing the problem. “It gets down to an individual engineer’s ability to find a problem and leadership’s ability to fix it,” he said, adding that too many GM engineers have been reluctant to point out problems because they were afraid they’d get the blame rather than praise for catching the mistake before customers suffered.

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Many people have questioned why General Motors needs so many brands. Why have both Chevrolet and GMC selling essentially the same vehicles? With the new GMC Terrain, we might just have an answer. Or not.

Once upon a time, S was for Audis what M was for BMWs. A decade ago Audi took an A4, added a pair of turbos to the V6, stiffened the suspension, plus-oned the alloys, and tagged the result the S4. A special driving experience that became more special (if less moddable) when the 250-horsepower turbo […]

Every luxury car make seems compelled to explore how low it can venture in the American market without hopelessly devaluing the brand. Mercedes no longer offers the C-Class hatchback Coupe and has shied away from offering the A- and B-Classes in the United States. BMW hasn’t offered a semi-affordable four-cylinder here since the 318ti was […]

“The company’s survival depends on the success of this car.” Though regularly trotted out, this statement is almost always BS (not to be confused with the Bertel kind). Typically when the hyped new car fails, the company seems to somehow scrape by. But the 2010 LaCrosse might just warrant such an extreme statement, at least […]

I’m old enough to remember when Mercedes used the tagline “engineered like no other car in the world,” and no one questioned it. When the 1986 W124 E-Class was introduced, Car & Driver proclaimed it “the best car in the world.” In the quarter-century since, Mercedes’ position in the automotive pecking order has become less […]

Earlier this week, J.D. Power gave the automotive world a new score to ponder: the Vehicle Launch Index (VLI). This addition to the survey giant’s quality canon aims to measure how well manufacturers launch new or redesigned models. It’s a worthy endeavor; a new model’s success in its first few months often predicts its long-term sales and profitability. But what do these new J.D. Power scores tell us? In the immortal words of Jeff Spicoli: I don’t know.

The issue: the optional HID headlights of the circa-2006 Prius are prone to turning off at random times, usually not at the same time. When this happens, they must be turned off, then on again. To fix the problem, Toyota dealers sometimes recommend replacing the entire HID system, at a cost of $1,700. Owners are launching a class action suit to force Toyota to cover these failures out of warranty. “Prius headlamp troubles could dim Toyota brand’s reputation,” writes Jean Halliday in yesterday’s Advertising Age and Automotive News. I’ve suggested that manufacturers pick up the cost of common problems out of warranty. That said, this story seems driven more by a media agenda rather than by the facts.

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