Two weeks ago, I told you the story of my friend “Jenny” and her purchase event at Orlando Kia West. I’m happy to report that the dealer has resolved the issue to her satisfaction.
She received a personal call from the general manager offering a set of floormats, and she’s seeking to refinance the vehicle through her stepfather’s credit union. According to Jenny, the general manager was quite apologetic, but he also said that “90 percent of the numbers in that article were wrong.”
Mr. GM, you still have my e-mail (it’s barkm302@gmail.com, if you lost it), and I’m happy to print a retraction on anything that I got wrong. (In the meantime, we’re still happy to show up on the first page of results when people search for your dealer on Google. –Ed.)
But, in the meantime, let’s talk about what Jenny could have done differently, and what you can do the next time that you’re looking to buy a car to avoid all the hassle and pain she experienced.















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