Category: Customer Relations

By on August 25, 2014

TTAC-2014_Ram-EcoDiesel-front (1)

Though Ford and General Motors may be exchanging their iron fists for aluminum gloves in this upcoming battle atop Truck Mountain, Ram plans to remain beholden to the steel until 2020.

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By on August 22, 2014

2015 Honda Fit

After a poor performance at the Insurance Institute for Highway Safety, Honda has redesigned the front end of the 2015 Honda Fit to correct an issue with the compact’s front bumper beam.

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By on August 22, 2014

1426-crz-hpd-supercharger-2-1

The Honda CR-Z will be gaining much needed firepower under the bonnet thanks to the automaker’s performance division.

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By on August 21, 2014

BMW-M6-Marbella-1024x639

Germany-based rental car company Sixt SE announced its DriveNow car-sharing venture with BMW has exceeded expectations, with profits to match.

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By on August 21, 2014

SaferCar VIN Recall Lookup Tool

With as many as 26 million vehicles recalled by General Motors alone thus far in 2014, consumers may have a hard time determining if their vehicle needs to be repaired. The National Highway Traffic Safety Administration has come up with a tool to help, however.

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By on August 20, 2014

2014 Scion tC Exterior, Picture Courtesy of Alex L. Dykes

Honda, Ford and Toyota all have one thing in common as far as Kelley Blue Book knows: All three inspire brand loyalty among over half of its customer base. Alas, nine other brands wish they could be just as inspirational.

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By on August 20, 2014

GM Ignition Recall Safety Information

Once reporting information on the group of vehicles affected by the February 2014 recall, General Motors’ website on the matter recently expanded to cover all 20 vehicles affected by the original and subsequent recalls over ignition problems.

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By on August 19, 2014

Ford Labor Day Sale 2014

Hold onto your wallets: Ford and Chevrolet are getting the jump on Labor Day sales weeks in advance of what most consider the end of the summer season.

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By on August 15, 2014

Volkswagen-Sagitar-GLI

Amid complaints of broken rear shafts from Sagitar owners, China’s General Administration of Quality Supervision, Inspection and Quarantine has contacted Volkswagen to fix the problem.

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By on August 14, 2014

uber fashion shoot 02

It’s already hard for a transportation network company out there, yet Uber apparently wants to make it harder for the pink mustache plushies of Lyft through a high-stakes game of Ding-Dong-Ditch.

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By on August 13, 2014

Tesla Model S

Though the Tesla Model S is one of Consumer Reports’ recommended darlings, the premium EV garnered its share of reliability blemishes during long-term testing.

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By on August 11, 2014

2014 Chevrolet Silverado HD 2500 long box

The next time you visit a Chevrolet or GMC showroom to check out a full-size or mid-size pickup, you may find the truck’s curb weight to be heavier than once advertised. That’s because General Motors has decided it will no longer remove items to make payload.

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By on August 7, 2014

GM RenCen Blue Night

Last Friday was the first day claims linked to accidents and fatalities related to the ignition switch that kicked-off the 2014 General Motors recall parade could be submitted to the compensation fund set up by GM and Kenneth Feinberg. Thus far, 93 such claims have been submitted.

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By on August 7, 2014

2015 Toyota Mirai

The 2015 Toyota Mirai may be breaking new ground in the fuel-cell vehicle game beyond merely existing, as subsidies galore are being thrown at potential consumers on all sides, including the possibility of owning the FCV for free.

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By on August 6, 2014

2015 ford fiesta se ecoboost front 34

The federal fuel efficiency mandates now in place to guide automakers toward a fleet average of 54.5 mpg by 2025 may curb United States auto sales after 2018, according to a leading economist speaking during the 2014 Management Briefing Seminars in Traverse City, Mich.

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