Category: Customer Relations

While compact SUVs are doing well in the showroom, their success comes at the expense of midsize and compact car sales.

The Federal Trade Commission announced Thursday its results from Operation Ruse Control, a collection of investigations over deceptive dealer practices.

While consumers, dealers and automakers in the United States are waiting for replacement airbags from Takata, recalls in Japan are being fulfilled faster.

In the past, six-year auto loans were few and far between. Today, more of those loans are being issued, with seven- and eight-year loans gaining popularity.

In an investigative segment on ABC’s “Good Morning America” Thursday, ABC News purchased a vehicle under recall from a dealer who had not repaired it.

EV consumers in France and beyond needn’t wait months for a Tesla Model S, thanks to Vincent Bollore’s Autolib service and Bluecar EVs.

Though it looks like there are cabs galore in New York, there are more Uber drivers traversing Madison Avenue than taxi drivers these days.

Forget about leasing Benzes and Lexuses: trucks are the new hotness, thanks to higher residuals and transaction prices, as well as more content.

Previously confidential documents linked to the General Motors February 2014 ignition recall will give plaintiffs more ammunition for their lawsuits.

Clamoring for a Dodge Challenger or Charger Hellcat? You’ll have to take a number to order one, as the brand is restricting new orders until it catches up.

Chicago Uber customers are the first to take a ride in a Chinese-made EV, thanks to a deal between BYD and the transportation network company.

Due to lack of interest, General Motors is cutting back its 100,000-mile/five-year powertrain warranty for 2016 Chevrolet and GMC models.

Shopping around for an auto insurance policy? Google has a comparison tool that might just help you find what you seek.

Work in the insurance industry? Ever wonder what life would be like insuring the owners of autonomous vehicles?

Recent Comments