Fiat Chrysler Automobiles is in hot water with federal authorities over the way it reports its sales.
Late yesterday, it was revealed that the U.S. Department of Justice and the Securities and Exchange Commission both launched investigations into the automaker, following months of accusations of inflated sales figures. Read More >
Two U.S. Ford dealerships are beyond frustrated with Saleen Automotive after the performance sportscar manufacturer failed to deliver its signature modified Mustangs on time.
According to Automotive News, Red McCombs Ford of San Antonio filed a lawsuit alleging breach of contract and fraud after the three Saleen Mustangs it ordered arrived six months late missing $22,000 in modifications. Friendship Ford of Bristol, Tennessee hasn’t received a Saleen Mustang it ordered over a year ago. Read More >
The 500 Ford GT supercars that will reach customers in 2017 and 2018 sold for more than $400,000, but the privilege of working on them comes at a premium, too.
Any dealer looking to become an authorized Ford GT service center will need to spend at least $30,000 to upgrade their operations, according to a document obtained by All Ford Mustangs. Read More >
Every year, Pied Piper Management sends phony car buyers into dealerships to rank how much deal-landing prowess their salespeople can muster.
This year’s dealership effectiveness rankings put a number of high-end automakers at the top, but the industry’s most innovative company sits at the very bottom for the second year in a row. According to Pied Piper’s Prospect Satisfaction Index, Tesla Motors ranks last by a mile.
Why does an automaker that builds fast vehicles have so little hustle in the sales department? Read More >
Volkswagen is making sure everyone is getting the right message today, and that includes its American dealers.
Thanks to a tipster, TTAC has obtained a video sent by Volkswagen of America executive to its dealers.
Indonesia is the biggest vehicle market in Southeast Asia, and Ford Motor Company is running away from it.
The automaker’s announcement earlier this year that it plans to stop selling vehicles in the country came as a shock to dealers, who now want Ford to compensate them in a big way, Reuters reports. Read More >
A software fix issued to Jeep dealers sheds light on how Fiat Chrysler Automobiles plans to stop the accidental rollaways plaguing many of its vehicles.
The dealer service document, issued for recalled 2014-2015 Jeep Grand Cherokees with the confusing Monostable shift lever, was obtained and published by Jalopnik.
FCA voluntarily recalled 1.1 million vehicles in April after the shifter, which sometimes stays in gear after drivers think they’ve shifted into “park,” was linked to hundreds of rollaways and 41 injuries. That was before the shifter became the focus in the recent death of actor Anton Yelchin. Read More >
Have you been considering a new BMW but only have enough coin to buy one of Bavaria’s finest? At least one BMW dealer in the U.S. might have a solution.
If you don’t mind buying a new BMW that’s been languishing on the lot for a year, Century West BMW will throw in a lease on a BMW i3 on the house.
You remember Lebanon Ford — the suburban Cincinnati Roush Performance dealer that suddenly began offering the country’s greatest performance bargain early last month?
Well, its 727-horsepower supercharged Mustang GTs are now flying off the lot (at the insanely low price of $39,995), and the once-sleepy Ohio dealer has become a nationwide performance mecca, Automotive News writes. Read More >
It’s D-Day, so what better time to dish details on Cadillac’s secretive Project Pinnacle?
The luxury automaker plans to completely revamp how its dealers interact with customers — a strategy that even changes how its salespeople dress, according to a draft document obtained by Automotive News.
Under Project Pinnacle — the brainchild of brand president Johan de Nysschen — U.S. dealers will be grouped into five tiers based on expected sales. When the operation kicks off on October 1, car shoppers can expect a higher-end experience at their local Caddy dealership. Get ready to be coddled. Read More >
Tesla Model X owners might want to double check their insurance coverage before hitting those rural highways in search of ecologically sensitive adventure.
Now that the electric SUV is rolling out of Fremont in bigger numbers, owners are starting to experience the normal headaches that come with vehicle ownership. One nagging issue owners are discovering is the cost of replacing the acres and acres of glass that make up the vehicle’s panoramic windshield. (Which happens to be the biggest in the industry.) Read More >
Summer’s here, and it’s never been a better time to please, please buy one of our cars, General Motors wants buyers to know.
The automaker plans to roll out a host of incentives during the month of June, Automotive News reports, to make up for a month that saw combined sales at all of its divisions sink 18 percent year-over-year. Read More >
If you want the best chances of being treated right as a new car buyer, head over to a Toyota or Mercedes-Benz dealer, a new report says.
Temkin Group, a customer experience research and consulting firm, ranked 294 companies, including 20 auto dealers, based on satisfaction surveys from 10,000 Americans. While Toyota took the top spot with a 66 percent rating, the report holds bad news for many automakers, and the industry as a whole. Read More >
After an investigation by the National Highway Traffic Safety Administration, an Arizona dealership promised it won’t sell recalled vehicles sans repair.
Sands Chevrolet LLC of Phoenix agreed to pay a $40,000 civil penalty and will shore up its sales procedure in the wake of the probe. The dealer will now check all vehicles for outstanding recalls before delivery and whenever a vehicle is brought in for repair. Read More >
It’s official. The little sedan that carried the entry-level luxury flag for Buick has fallen in battle.
Its assailant? The crossover, and changing consumer preferences.
General Motors sent a memo to Canadian dealers today stating the compact Verano sedan will cease production at the Orion Assembly plant in Michigan on Oct. 2016, according to a report in The Globe and Mail.
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