Category: Marketing

By on July 20, 2011

What do we mean when we talk about assemblies of steel, carbon and plastic in terms of “emotion”? Every craft has a very narrow dividing line between mere technical proficiency and creating something that’s greater than the sum of its parts, but few crafts enjoy a cadre of critics that are as obsessed with constantly defining this line as auto journalists. I suppose that after spending enough time driving and trying to evaluate cost-no-object luxury items the line may become more obvious, as skills are sharpened and observational powers are honed. But more than increasing the ability to define the line between mere “excellence” and “greatness” or “proficiency” and “emotion,” a career of supercar driving largely seems to reinforce the importance of simply having that line. After all, what’s more important to the reviewer of supercars: preventing some poor soul from squandering a quarter of a million dollars on the wrong supercar, or establishing their own exquisite taste? Here’s a hint: only one of these things keeps the gravy train rolling. So when you’ve got two similarly-performing supercars competing directly for the attentions of the well-heeled, few will actually care which laps what the fastest… and when the going gets tough, the tough get wobbling.

This is all well and good… after all, everyone wants to drive a Ferrari 458 and a McLaren MP4-12c, but nobody wants to go through the motions of justifying why you think one is fundamentally better or worse than the other. Besides, consumers are free to understand that one man’s “lack of emotion” is another man’s everyday usability… or “waste” their money on the car the journalist says he prefers. But when McLaren comes out and gives the latest mid-engined Ferrari a run for its money with its first roadvcar in over a decade only to be met with accusations of a “lack of emotion,” there’s no way a self-respecting sportscar firm would make a change to their baby. But that’s exactly what’s happening…

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By on July 20, 2011

Volkswagen just sold one of my inventions, and I didn’t get a dime for it. Volkswagen didn’t get rich on the sale either. After more than 20 years of trying not too hard, Volkswagen is getting out of the non-OEM service business and  sells its Stop + Go chain of quick-fit shops to the management.

“It was supposed to be an all-out assault on the non-OEM service business,” writes Automobilwoche [sub] in an eulogy. The attack ended in defeat. Read More >

By on July 19, 2011

Despite signs that the horsepower wars are over (or have at least been refined), nobody would argue that the American market lacks for high-powered offerings. Except, apparently, Dodge and its crack ad team at Wieden + Kennedy who have based the latest Durango ad around the idea that performance is dead in America. This canard is so preposterously misguided and thoroughly misinformed that I can’t even bring myself to lay out the all-to-obvious critique piece-by-piece. Instead, let’s turn to the legendary auto ad-blaster, the Autoextremist himself to point out why this may well be one of the most stupid car ads in a long time.
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By on July 19, 2011

My, what a busy morning it’s been for EV news! Now Nissan is jumping into the fray by bumping the price of its 2012 Leaf EV by $2,420, reports Automotive News [sub]. But don’t worry, you’re getting something for that extra money…

Compared to 2011 model year’s $33,630 base price, including delivery, the 2012 model will begin at $36,050. The car’s upper-grade SL model will sell for $38,100, an increase of $3,530 over 2011.

Brian Carolin, Nissan North America Inc. senior vice president of sales, was to tell an electric-vehicle industry audience in Raleigh N.C., this morning that the 2012 model will contain two new standard features, according to his prepared remarks.

One is a cold-weather package that includes heated seats and steering wheel and a battery warmer. The other, available on the car’s more expensive SL model, is a standard quick-charge port that allows the vehicle to be recharged up to 80 percent of capacity in under 30 minutes.

So, just as Toyota goes public with its fears about the ChaDeMo DC rapid charge protocol, Nissan doubles down on the standard by offering compatibility on the higher trim level (incidentally, Nissan says that 93% of sales are of the upmarket SL trim, and “most” customers opt for the optional ChaDeMo DC charging compatibility). As if raising prices by over two grand after less than a year of sales weren’t risky enough, Nissan is also gambling that ChaDeMo will win out when the SAE rules on a DC fast-charging protocol for the US market. At this point, it almost seems as if the charger compatibility issue might be more of a risk than tthe price…

By on July 19, 2011

Toyota may not be making pure EVs widely available next year as some outlets are reporting, but it will start offering a different kind of plug-in car in 2012. We’ve already heard about Toyota’s experiments with a bi-directional charger that could serve as a backup power source for your home in an emergency, but Toyota is taking the car-as-powerplant theme a bit farther next year, as Automotive News [sub] reports

Next year, Toyota Motor Corp. will start offering AC electric outlets as an option on its popular Prius hybrid so drivers can plug in household appliances — from computers to refrigerators.

The idea was born from watching victims of Japan’s March 11 earthquake using the Toyota Estima hybrid van as a source of emergency electricity when the power was knocked out.

It is the only Toyota model currently offering a standard AC outlet.

But Toyota wants to add them to the Prius next year and eventually across the hybrid lineup. One hitch: It will be offered only in Japan initially. Concerns about different voltages and safety regulations are keeping the technology off export models at least at the start.

Toyota may be only offering the system in Japan at first, but this step offers a fascinating insight: clearly Toyota believes consumers would rather take electricity out of their cars than put it back in. It’s a new interpretation of the plug-in concept and one that, as a blogger who’s always looking for on-the-go laptop power, I can certainly appreciate.

By on July 19, 2011

UPDATE: Toyota confirms:

Recent reports have incorrectly stated that the 2012 RAV4 EV will only be marketed to fleet and car sharing programs.  We’d like to set the record straight.  The 2012 RAV4 EV will definitely be sold to the general public.  We anticipate robust public interest in the RAV4 EV and are keen to inform consumers that their future vehicle options include a battery electric Toyota.

Toyota is the only manufacturer bringing two battery electric vehicles to the market in 2012 – the RAV4 EV and the Scion iQ EV.  While the RAV4 EV will be available to the public, the Scion iQ EV will be marketed to fleet and car sharing programs only.

A number of major auto outlets got clowned yesterday when a Pike Research blog item seemed to quote Toyota Business Planning Manager of Advanced Vehicle Marketing Geri Yoza as saying the Tesla-developed RAV4 EV would not be sold to private customers, but would distributed to fleets and car sharing services. Not so, it turns out, as Toyota has corrected the Yoza quote by confirming that only the electric version of the iQ city car will definitely not be offered for public sale. But by the time Pike Research got its facts straight, the misinformation had ben regurgitated by the biggest names in car blogging, and had even made its way over to the other side of the Atlantic. The worst part: the real issue brought up in the Pike Research piece was largely lost in the autoblogosphere’s rush to prove Mark Twain’s adage that “a lie can travel halfway around the world while the truth is putting on its shoes.” And, as usual, the slow-dressing truth is a lot more interesting than the globe-trotting lie…

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By on July 18, 2011

It’s been 27 months since I wrote a check for $5,000 to Tesla Motors, my deposit on a Model S sedan. As owner number P717, I’ve gotten some modest bennies to keep me interested till the expected delivery date of mid-2012: a test drive in the Roadster, an invitation to the opening of the New York Tesla store, and some nice promotional swag (T-shirt, coffee mug, and, most recently, a cool little remote-control toy Roadster) .

Last week I was invited to an owners-only preview before a Model S promotional event in Greenwich, Ct. Set in the posh clothing store Richards, just across the street from an Apple store, the event featured a sinuous dark red early proof-of-concept prototype of the Model S. Unfortunately, we weren’t allowed to drive, sit in, or even touch the car (“It cost more than $2 million to build,” we were told). But the black-clad Tesla reps on hand offered some intriguing technical info about the car that, to my knowledge, had not been previously revealed. Among the more interesting tidbits:

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By on July 18, 2011

Of all the many reasons to avoid automotive press events — interminable middle-seat flights, lost income, some nagging sense of ethical obligation at the back of my mind which has yet to be fully extinguished by the sweet nectar of free alcohol — the biggest one is what I think of as the “Surf City in Hell Factor”. The alert reader will recall that, in the mythical Surf City, there are two girls for every boy. Well, at the average North American press event, there are twenty boys for every girl.

This past week’s soiree was no different. Twenty-five names on the roster. One was mine. Twenty-two others were male. That left two girls for this one boy to consider. I should note that, after some time and effort, I’ve separated all working female autojournos into three categories: Ain’t Gonna, Don’t Wanna, and Already Did. This time, the distaff entries before me were both Don’t Wannas, disqualified on the basis that they were entering middle age when I was entering kindergarten.

What to do? Was I really going to spend all evening crossing swords with the polyester-button-down crowd? Pas du tout. I picked up my battered Droid and made a call. An hour later, the maitre’d at LA’s famous “Tower Bar” was mispronouncing my name in a distracted fashion as he stared at the woman on my arm. From a distance, Miss Melisa Mae could be mistaken for Anna Nicole Smith; after years in the modeling business, she still has the height, the body, and the vicious charm to fool the casual observer. Look past the dangerous curves and the leopard-skin print outfit, however, and you will find a jaded, satirical mind. Her blog, which has made a big splash in the past year among the Twitterati and dater/hater crowd, chronicles a lifetime spent in the sexual jungle. Read it, and you’ll see that her unvarnished approach to sleeping with, and post-coitally evaluating, a nearly endless stream of contenders has earned her a healthy dose of both fans and foes. Sounds kind of familiar, right? I figured we’d be kindred souls, or at least similarly soulless.

Having tricked her into meeting me, my intentions were simple: interview her about cars and dating for a bit, drink her under the table, drag her across the street to my hotel, and show her that I was more than a match in the sack for the gym rats, firefighters, policemen, and African nationals that populate her recollections. It wasn’t the best-laid of plans, but it was a plan for the best, er, oh, just click the jump before I have to finish the joke, okay?

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By on July 16, 2011

We don’t have such a thing as “COTD”* on “TTAC”. It’s a shame, too, because without an explicit way to force readers to compete with eachother for an arbitrarily-dispensed, meaningless accolade, you readers out there just won’t grovel at our feet the way we’d like. We’ll work on creating some kind of user rating/slating system, I swear… just as soon as we fix the gallery issues, the Cloudflare business, Ed’s issue with emotional distance, my lovable but ultimately malicious immaturity, and the lack of tall, busty blondes on the staff. I mean, on the roster. Not on the staff. You know. Not that we couldn’t use one or two on the staff. If you know what I mean, and I think you do.

Enough immaturity. In my Fleetwood Talisman review posted yesterday, the subject of GM’s identical B-and-C-cars came up… and a few commenters stepped up to the plate.
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By on July 15, 2011

Having overplayed the youth marketing angle, only to find its cars being bought by folks well outside its “target demographic,” Scion seems to be making the first hesitant steps towards accepting reality. Autoobserver’s Dale Buss reports:

The economic woes of America’s twenty-somethings have forced Scion to broaden its demographic target to include the rest of the Millennial generation, up to age 35. “It’s a function of affordability and the state of economics for 18- to 24-year-olds, with high unemployment,” said Owen Peacock, national marketing communications manager for Scion. “They’re focused on things like college and debt load. At the end of the day, do you go with a small target or go after those who can actually buy a car now? So you need to adjust.”

But how is the “Zeus”-themed online marketing campaign actually supposed to expand Scion’s appeal to an older demographic?
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By on July 13, 2011

It’s every manufacturer’s worst nightmare:

Between the top 911 model [the $245k GT2 RS] and the 918 Spyder [projected price point: $845k], there’s a price range that we’re not serving, but where other manufacturers are selling one or another product. We’re currently examining what options can be derived from this… [and] there already are initial ideas that look very promising on paper. It makes fundamental economic sense to serve demand that exists in the marketplace in a wise way

Poor Porsche sales boss Bernhard Maier. I mean, how does someone sleep at night knowing there’s demand in the $250k-$850k price range that you’re not exploiting? After all, Porsche currently offers nearly 30 “models” with base MSRPs between $80k and $200k. That, on average, comes to a different “model” every $4,000. So, according to the “fundamental economic sense” that Porsche applies to the $80k-$200k market, this new “hole” in the lineup should “be served in a wise way” by no fewer than 150 new vehicles. [via Automotive News Europe [sub]]

By on July 12, 2011

The US car market contracted by 23 percent between the 2006 and 2010 model-years according to WardsAuto data [via the Detroit News], but over the same period the total number of hatchbacks sold per year has increased some 63%, from 291,853 to 475,048. That’s right hatchback fans, after decades of underachievement in the US market, your favorite bodystyle is back in a big way.

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By on July 12, 2011

When a brand like Aston-Martin releases a new car, it’s de rigeur to assemble some cameras and hand out a freebie to a legend of the motoring world. But when a brand like Aston-Martin creates a deeply controversial car like the Toyota iQ-based Cygnet, the luminaries of road and track are hardly going to be lining up  for the thing. Luckily if you ask nicely enough, they might be convinced, as apparently Sir Stirling Moss was, to re-gift the thing to the wife. That way he doesn’t have to endure the embarrassment of driving the thing, but Aston still gets to hype the fact that the Sir Stirling said

Since seeing a pre-production Cygnet in January I knew that it was the perfect car for Susie; a proper little piece of British luxury and perfect for our life in town.

Unfortunately, as Pistonheads points out, the Cygnet isn’t even exempt from London’s congestion charge… which is typically an important criteria for a car to be “perfect” for life in London town. Oh, and it’s about as British as yakisoba. But hey, Sir Stirling “bought” one for his wife so…. um… yeah.

By on July 11, 2011

After a brief commercial, the video above shows you… a brief commercial.
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By on July 11, 2011

[Editor’s note: The video above depicts a Penske-era Smart ad. The new Mercedes-led marketing effort begins this fall]

Having taken over sales and distribution of the Smart brand from Penske and canceled a planned Nissan Micra rebadge, Mercedes is trying to inject some life into its flagging city car brand (Sales are down 24% YTD, at 2,556 units) with a new marketing campaign (coming this fall) and finance offers. Smart’s new General Manager Tracey Matura explains the problem to Automotive News [sub], saying

People are not avoiding the brand or the product, but there is a great majority of people who are not aware of the brand

Really? People don’t know or notice a brand that’s in its fourth year of US sales, offering a car that’s unlike any other on the market? It seems to me that the problem isn’t awareness, as the term “Smart Car” is almost universally synonymous with “hilariously tiny car,” even among non-expert consumers. The problem seems more precisely to be that Smart is neither as cheap nor as efficient as larger rivals, and American consumers are constitutionally resistant to the idea of paying more for less (a point that VW seems to be proving in spades). More promising: $179/month lease and finance deals backed by Mercedes-Benz Financial Services, not to mention the decision to ditch the snottier-than-thou Penske campaign embedded above. But even new ads and good deals aren’t likely to make Smart a truly viable brand in the US until new product arrives in 2014, hopefully in a more efficient, enjoyable-to-drive form. Or unless gas prices spike again, causing a 2008-style rush for conspicuously downsized vehicles.

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