John writes:

Hi Sajeev!

I’m still only three years into the car business and I still haven’t wrapped my brain around one thing: xenon headlamps. As a used car manager I’ve replaced plenty of xenon bulbs (pricey) and even some ballasts (really pricey).

Are you sold on their usefulness? To me it seems like a giant waste of money.

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Mark writes:

Sajeev,

We can’t let Jeep get away with what they have done to the (redesigned Jeep) Grand Cherokee’s face. This square-peg-in-a-round-hole approach just looks half-baked, lazy, and cheap. Even the choice of filler material used to fill the void is wrong in material, color and pattern.

In short, Jeep’s design team needs to be raked across the coals for destroying what was Chrysler’s best-looking vehicle on the market, and I think you are the man to do the raking.

Sajeev answers: (Read More…)