“Mr. Smith?” The Finance and Insurance manager, a genial but tired-looking man, stuck his head outside the door of his office.
“Yes?” Mr. Smith, known more affectionately as “Dad” to his two children, and “John” to his wife and friends, jumped nervously to his feet.
“My name is Andy Marshall. It’s my job to walk our customers through our financing process. Please, come into my office and let’s talk a bit.”
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